Privacy Policy

SkinDay ("we," "us," or "our") operates skinday.ca, a cosmetic clinic discovery platform serving patients and clinics across Canada. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.

By using SkinDay, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect information in the following ways:

• Account information: When you create an account, we collect your name and email address. If you sign in with Google, we receive your name, email, and profile photo from Google.
• Usage data: We collect information about how you interact with the platform, including pages visited, clinics viewed, and search queries.
• Saved clinics: When you save clinics to your shortlist, we store those preferences associated with your account.
• Clinic data: Pricing, credentials, and profile information submitted by clinic owners through the Clinic Portal.
• Click tracking: We track clicks on Book Now and external links to understand which clinics receive patient interest. No personal information is linked to these events unless you are signed in.

2. How We Use Your Information

• To provide and improve the SkinDay platform
• To personalize your experience, including saving your shortlist across devices
• To communicate with you about your account or platform updates
• To analyze aggregate usage patterns and clinic performance data
• To provide anonymized market insights to industry partners (pharma, device companies) — no personal patient data is shared

3. Data Sharing

We do not sell your personal information. We may share data in the following circumstances:

• Service providers: We use Supabase for database and authentication services. They process data on our behalf under their own privacy policies.
• Analytics: Aggregate, anonymized data may be shared with pharma or device industry partners for market research purposes. This data does not identify individual users or patients.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

4. Cookies and Tracking

SkinDay uses cookies and local browser storage to maintain your session, remember your preferences, and track anonymous usage patterns. We do not use advertising cookies or third-party tracking pixels. You can disable cookies in your browser settings, though this may affect platform functionality.

5. Data Retention

We retain your account data for as long as your account is active. You may delete your account at any time from your Account page, which will remove your personal information and saved clinics from our systems. Aggregate, anonymized analytics data may be retained indefinitely.

6. Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, and row-level security policies on our database. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (PIPEDA)

As a Canadian platform, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your data
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at hello@skinday.ca.

8. Children's Privacy

SkinDay is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@skinday.ca
• Website: skinday.ca